How does it work?
Initial offer and artwork design is completely free and non-binding for you. We agree on the final artwork price and shipping costs upfront so that there are no surprises. I typically ask you for a 30-50% prepayment and once I receive that, I start on your artwork. I communicate with you throughout the process. I stay in touch with you throughout the whole creative process, the intensity of this cooperation depends entirely on how much involved you want to be in the process. Once the painting is ready, I send you several pictures of the artwork so that you can approve it. I want you to absolutely LOVE your new art. When you are happy with the final result, I ask you for the remaining payment and ship your order. I have worked with clients from all over the world on their custom paintings and I am 100% reliable and communicative. I look forward to creating an art piece just for you!I love custom orders, as I enjoy the idea of making a special artwork that will suit your interior perfectly.
What can be commissioned?
You are very welcome to contact me for commission work if you like my art but would like your own color or size to match your home, office or business interior design. You let me know your preferences and we can work based on existing design or co-create something special just for you. If you are unsure about the design you want, you can send me the photos of your interior or your favorite colors and we can design a piece for you together.
What is the pricing of commissions?
Prices of custom work are in the similar price range as my ready artwork. I do not charge anything for the initial discussions about the design. I simply want to create the best piece of art for you. Until you have committed and made the initial prepayment, you are free to quit at any time, no questions asked.
How do you ship and how much does it cost?
I always ship with priority mail. Art is protected by very thick and resistant packaging so that it arrives safely at your doorstep. All original art is always shipped with international insurance AND with a tracking code so that you can follow it online to make sure the delivery process is smooth and transparent. Costs range depending on the destination country. As an example, a middle-sized painting shipping to US costs around USD19. For large pieces or sets, USD39 is the usual shipping cost to US.
How long does it take?
I ship items from stock within 1-3 business days after receiving the payment. The times for artwork made to order / custom orders vary and are published in listing description / agreed on individually, respectively. It usually takes about 4-7 business days to create a medium size painting and prepare it for shipping. Oversized XXL pieces can take longer, 10-20 days, but I will always be very clear about required timework from the very beginning, so that you are informed. The shipping time varies depending on the destination. As an example, typical shipping to US is about 5-10 business days.
What is the returns and refund policy?
Each purchase of a ready item from stock is completely risk-free as I offer 14-day refund guarantee. If you do not like the painting for any reason, you can send it back and I will refund your purchase price (less shipping costs) once I receive it in perfect state. Please note that you will need to cover the cost of return shipping with insurance and tracking as well, so you are advised to inquire about the estimated costs at your local shipping company beforehand. No returns are accepted for previously approved and shipped commissioned custom work.
Do you include shipping insurance?
Yes. All artwork is shipped with insurance, unless stated otherwise. In case your order would arrive damaged (has never happened before, knock on wood!), you will need to immediately take photos of the damaged packaging and product and fill out an appropriate damage report with the local delivery company. You also need to send both the photos and the copy of the report to me so that I can follow up the insurance claim. Please note that only by following this procedure you will be able to receive a refund.
What payment options do you accept?
I accept PayPal which means you can pay using your bank account, debit, or credit cards. It’s free, secure, and takes no time at all. All products are shipped after full payment has been received. In case of custom orders, I request a non-refundable prepayment before I start working on your order. We agree on specific percentage upfront.
love ♥ put into your art
WOW, WOW, WOW! I absolutely love my painting from Lydia. We worked together over a few months to create exactly what I wanted. She was able to get my thoughts on the canvas! Lydia is amazing to work with, very responsive, extremely professional, super creative….I can’t say enough!! As an added bonus, it shipped crazy fast! Thank you Lydia!Kerri-Ann O'Halloran, September 24, 2016
Lydia does phenomenal work! The Wild Trio canvases are absolutely stunning…I am so impressed with her work that I don’t have words to express my pleasure! Absolutely love the Wild Trio Lydia painted for my family room!Matjaž Jurca, November 17, 2015
Lydia does phenomenal work! The Wild Trio canvases are absolutely stunning…I am so impressed with her work that I don’t have words to express my pleasure! Absolutely love the Wild Trio Lydia painted for my family room!Jennifer D Jennings, February 12, 2015
Love this. Very sparkly. Catches the light. Makes you smile!Angwhollis, August 12, 2015
Lydia is an amazing artist who goes beyond your expectation to create an artwork. She gives honest advise on what she thinks will make your artwork look nicer. While she was creating my artwork, she kept me informed about the progress and sent photos as well. The whole transaction went very smoothly. I very highly recommend her to anyone wanting to purchase her artwork. Thank You Lydia.Jessica Pratap, May 11, 2015
It came exactly as pictured. It looks wonderful!Amlsroka, March 22, 2015
I cannot emphasize enough how much I love this artwork. It was absolutely gorgeous in person and fit my home and style 100 percent. Every painting in the trio is truly exquisite; the crystals and the abstract, contemporary motif set apart the artwork from anything I’ve seen before. Lydia herself was a true pleasure to work with, and communicating with her was a breeze. I cannot wait to purchase more art from her; I have a few things in mind I’d like to commission her to do in the new year. Needless to say, I would highly recommend Lydia and her work. She does an outstanding job and is a real sweetheart, too.Washingtonienne, December 14, 2014
Beautiful piece of art — the centerpiece of my living room. Plus Lydia is really great with updates as she goes about creating it. Can’t say enough good things.MrKhoe, June 12, 2014
We love our painting. Lydia got the artwork to us on time, and it arrived in great shape. And now it looks great hanging in our bedroom. Thanks so much.Fitzgejs, June 6, 2014